Repairs/lost iPads

Repair form

What to do if your iPad requires a repair

Should your iPad be damaged it is very important to remember that school iPads (scheme and loan iPads) can only be repaired through the school’s repair service and not through any third party. This is to protect both the quality of the parts used as well as the quality of the repair. Should any iPad be repaired by a third party students would move immediately to a Leave@School iPad.

Leave@School iPads are provided on loan. They are collected/returned each school day from a designated collection point and are not allowed home except in very exceptional circumstances (and then only with maximum restrictions placed upon the iPad). Students with Leave@School iPad status can be lifted after a student has been 12 months damage-free and there is no money is owed to school. If there is an iPad scheme on offer after restrictions are lifted, the student is then invited to join.

Please email the iPads Administrator at hgsipads@hgs.rklt.co.uk if you wish to ask a question that is not covered on these pages.